Privacy Policy | CPWMinster

This Privacy Policy explains how centerforpersonalwellness.com collects, uses, maintains and discloses information collected from users and describes the personal information we collect through the website –centerforpersonalwellness.com.

The terms “we”, “us”, and “our” refer to centerforpersonalwellness.com. Centerforpersonalwellness.com (the “Company”). The term “Site” refers to centerforpersonalwellness.com. The term “User,” “you” and “your” refers to site visitors, customers and any other users of the site

Use of the Site, including all materials presented herein and all online services provided by Company, is subject to this Privacy Policy. This Privacy Policy applies to all site visitors, customers and all other users of the Site. By using our Site, you agree to the terms, without modification, of this Privacy Policy. If you do not agree with the practices described in this Privacy Policy, please do not provide us with your personal information or interact with the Site.

Personal Identifying Information (“PII”)

PII means information about you that specifically identifies you. This includes the following types of information: your name, email address, and demographic information (e.g. date of birth, age, gender).

Non-Personal Identifying Information

We may collect non-personal identifiable information (“NII”) about Users whenever they interact with our Site. Non-personal identification information may include the browser name, the type of computer and technical information about Users means of connection to our Site, such as the operating system and the Internet service providers utilized and other similar information.

How We Collect Your Information

We may collect personal identification information from Users in a variety of ways, including, but not limited to, when Users visit our site, register on the site, subscribe to the newsletter, and in connection with other activities, services, features or resources we make available on our Site. Users may be asked for, as appropriate, a name and an email address.

Communication Through Comments

Our website may offer the capability for users to communicate with us and each other through comments on posts on our website. We take reasonable steps to monitor and filter what is posted on our website and in the comments field, however, we do not encrypt such information. If you choose to post on our website, you should use care when exposing any PII as such information is not protected by our privacy policy nor are we liable should you choose to disclose your PII through such postings.

Advertising Remarketing

Our website uses advertising remarketing services. Our remarketing service is provided by Facebook and other companies that show ads on websites across the Internet. With remarketing you may see ads for our products you have previously looked at. For this to happen, Facebook uses technology that is activated when a visitor lands on a web page and a unique “cookie” is placed in their browser.

Web Browser Cookies

Our Site may use ‘cookies’ to enhance User experience. A cookie is a small piece of data or text stored in your computer or mobile device by your web browser. Your web browser places cookies on their hard drive for record-keeping purposes and sometimes to track information about them. You may manage how your browser handles cookies by adjusting its privacy and security settings. Browsers are different, so refer to instructions related to your browser to learn about cookie-related and other privacy and security settings that may be available.

You may choose to set their web browser to refuse cookies, or to alert you when cookies are being sent. If they do so, note that some parts of the Site may not function properly. Currently, we do not alter our data collection and use practices in response to Do Not Track signals.

Children’s Information

We follow the Children’s Online Privacy Protection Act (COPPA). Our website is not designed for use by anyone under the age of 18. We do not knowingly collect PII from a child under the age of 18. Please contact us if your child has provided personal information to us and we will delete the information. If we discover on our own that a child under 18 has been accessing our website, we will delete this information soon after we discover it.

How We Use Collected Information

We will use this information to:

operate, maintain and improve the Site and our services;
provide you with interest-based communication, offers, and promotions for products and services from us;
process transactions and send you related information, including confirmations and receipts;
respond to your comments, questions and requests and provide customer service;
perform analytics and conduct consumer research;
send you reminders, security alerts, technical notices, updates, support and administrative messages, service bulletins, marketing messages, and requested information; and
provide news and information we think will be of interest to you.

Business Transfers or Company Changes

Centerforpersonalwellness.com reserves the right to disclose, transfer, or license any and all information related to the Site, including PII, to a subsequent owner, co-owner or operator of one or more of the Sites or any portion or operation related to part of one or more of the Sites; or in connection with a corporate merger, consolidation, or restructuring, the sale of substantially all of our interest and/or assets or other corporate change, including, without limitation, during the course of any due diligence process.

How We Protect Your Information

We adopt appropriate and industry-standard encryption data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored on our Site. However, no method is transmission over the Internet, or method of electronic storage, is 100% secure. Therefore, we cannot guarantee its absolute security.

While centerforpersonalwellness.com makes every effort to protect your personal information shared through centerforpersonalwellness.com, you acknowledge that the personal information you voluntarily share through centerforpersonalwellness.com could be accessed or tampered with by a third party. You agree that centerforpersonalwellness.com is not responsible for any intercepted information shared through centerforpersonalwellness.com without its knowledge and permission. Additionally, you release centerforpersonalwellness.com from any and all claims arising out of or related to the use of such intercepted information in any unauthorized manner.

Sharing Your Personal Information

We do not sell, trade, or rent Users personal identification information to others for marketing purposes. We may provide your PII to vendors, business partners, and trusted affiliates under the following who provide services with regards to our website (such as payment processors, shipping companies, United States Postal Service and other service providers) or with whom we jointly offer products and services.

We may be legally required to disclose your PII if such disclosure is (a) required by subpoena, law, or other legal process; (b) necessary to assist law enforcement officials or government enforcement agencies; (c) necessary to investigate violations of our Terms and Conditions; (d) necessary to combat fraud or criminal activity, to protect our rights or those of our affiliates, users, and business partners; (e) necessary to protect us from legal action or claims from third parties, including you and/or other visitors; and (f) necessary to protect the legal rights, personal/real property, or personal safety of our company, users and employees.

Third Party Websites

This Privacy Policy only addresses the use and disclosure of information by centerforpersonalwellness.com through interaction with this Site. Users may find advertising or other content on our Site that link to the sites and services of our partners, suppliers, advertisers, sponsors, licensors and other third parties. We do not control the content or links that appear on these sites and are not responsible for the practices employed by websites linked to or from our Site. In addition, these sites or services, including their content and links, may be constantly changing. These sites and services may have their own privacy policies and customer service policies. Browsing and interaction on any other website, including websites which have a link to our Site, is subject to that website’s own terms and policies.

Managing Your Personal Information

You can access, update and delete your PII you provided to us or by managing this information through an online account (if you have one) or by sending us an email at laura@cpwminster.com. You may choose not to receive e-mails from us by following the instructions contained in any of the e-mails we send or through the unsubscribe link at the footer of all e-mail communications. We manage e-mail lists through a list management system. Unsubscribing from one list managed by us will not necessarily remove you from all publication email lists. We may still e-mail you non-commercial emails related to your account and your transactions on the Site.

We will retain your PII for as long as needed to provide you services and to maintain a record of your transactions for financial reporting purposes. Your information may be retained in electronic form, paper form, or a combination of both. When your information is no longer needed, we will destroy, delete, or erase it. If you have questions or are experiencing problems unsubscribing, please contact us at laura@cpwminster.com.

Right Under the General Data Protection Regulation (GDPR)

As of March 25, 2018 under the General Digital Protection Regulation (“GDPR”) residents and those accessing this website using IP addresses associated with servers located within European Union Member Countries have the following rights with respect to their personal information:

The right to have their personal identifying information removed from our servers.
The right to withdraw prior consent to have your personal identifying information stored.
The right to request access to your personal identifying information.
The right to object to the storing of your personal information on the grounds of your personal situation.
The right to rectify any of your personal information that is stored on our servers.
The right to lodge a complaint with a supervisory authority.

Changes To This Privacy Policy

Company has the discretion to update this privacy policy at any time. If our company decides to change this privacy policy, we will post those changes on our website so our users and customers are always aware of what information we collect, use and disclose. We encourage Users to frequently check this page for any changes and to stay informed about our privacy policy. You acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of modifications.

Updated November 28, 2023

HIPAA NOTICE OF PRIVACY PRACTICES

(Effective September 23, 2013)

This notice describes how psychological and medical information about you may be used and disclosed and how you can get access to this information. Please review it carefully.

Center for Personal Wellness, LLC is required by law to maintain privacy of your health information and to provide you with notice of its legal duties and privacy practices with respect to your health information. If you have questions about any part of this notice or if you want more information about the privacy practices of Center for Personal Wellness, LLC you may contact us at (419) 628-6156.

By law, we are required to share this notice with you and to obtain your signature as an authorization. We are required to follow the terms of the notice currently in effect, as is any other personnel whom we engage in providing your care. This includes employees, interns, volunteers, and anyone with whom we contract to provide services to you (such as administrative personnel, billing companies, etc.). If it is determined that the information has been compromised, you will be informed of any breaches of your unsecured PHI. In the event that the Privacy Practices are revised, the revised practices will apply to the entire PHI maintained and collected. We will provide a copy of the revised notice upon your first visit following the revision. A copy of the current notice will be posted in our office, and you may request a copy for yourself.

Use and Disclosure of Protected Health Information

In order to provide you with effective care, there are times when Center for Personal Wellness, LLC will need to share your Protected Health Information (PHI) with others, with your written authorization. These times include:

Treatment: We may use or disclose your PHI to provide, coordinate, or manage your health care or any related services. An example of treatment would be when we consult with another health care provider, such as your physician, another psychotherapist, or a psychiatrist.
Payment: We may use and disclose PHI so that we can receive payment for the treatment services provided to you. This will only be done with your authorization. Possible examples include but are not limited to sharing information with: Your health insurer(s), your designated “responsible party”, billing companies, collection agencies, attorneys, and Workman’s Compensation. Patients can keep information away from insurers if you choose to pay out of pocket
Regular Health Care Operations: We may use or disclose, as needed, your PHI in order to support our business activities including, but not limited to, quality assessment activities, employee review activities, licensing, and conducting or arranging for other business activities (e.g. billing) provided we have a written contract with businesses that require it to safeguard the privacy of your PHI. For training or teaching purposes PHI will be disclosed only with your authorization.
Required by Law: Under the law, we must make disclosures of your PHI to you upon your request. In addition, we must make disclosures to the Secretary of the Department of Health and Human Services for the purpose of investigating or determining our compliance with the Department of the Privacy Rule.
Communication: To provide continuity of care, we may contact you and have communication with you or other treatment providers, share your PHI, via the following modes: telephone, email, text messaging, voice mail, or internet video conferencing.

Other Uses and Disclosures Requiring Authorization

We may use or disclose PHI for purposes outside of treatment, payment, or health care operations when your appropriate authorization is obtained. In those instances when we are asked for information for purposes outside of treatment, payment, or health care operations, we will obtain an authorization from you before releasing this information. These purposes may include:

Psychotherapy Notes. This information is defined by HIPAA as “notes recorded in any medium by a mental health professional documenting or analyzing the contents of conversation during a private counseling session.” Due to the sensitivity of this information, Psychotherapy Notes are maintained separately from the rest of your record. This information is given a greater degree of protection than your basic PHI.
Any other purpose for which you have consented. For example, you may request a consultation between me and a family member, school or work personnel, an attorney, a disability provider, etc.

You may revoke your authorization in writing at any time, unless the authorization was a condition for the provision of services. The revocation does not apply to information disclosed while the authorization was in effect.

Uses and Disclosures without Authorization

We may use or disclose PHI without your consent or authorization in the following circumstances:

Serious Threat to Health or Safety – If you communicate to us a specific threat of imminent harm against another individual or if we believe that there is clear, imminent risk of physical or mental injury being inflicted against another individual, we may make disclosures that we believe are necessary to protect that individual from harm. If we believe that you present an imminent, serious risk of physical or mental injury or death to yourself, we may make disclosures we consider necessary to protect you from harm.
Child, Adult and Domestic Abuse – If we have reason to believe that an individual (who is protected by state law) has been abused, neglected, or financially exploited, we are legally obligated to report this information to the appropriate authorities. This is the case whether our patients/clients are the victim or the perpetrator of the abuse.
Health Oversight Activities – We may disclose protected health information regarding government reviews designed to evaluate our compliance with state or federal laws, standards of professional practice, and professional ethics codes.
Judicial and Administrative Proceedings – If you are involved in a court proceeding and a request is made for information by any party about your evaluation, diagnosis and treatment and the records thereof, such information is privileged under state law, and we must not release such information without a court order. We can release the information directly to you on your request. Information about all other psychological services is also privileged and cannot be released without your authorization or a court order. The privilege does not apply when you are being evaluated for a third party or where the evaluation is court ordered. You must be informed in advance if this is the case.
Any other disclosures permitted or required by law.

Patient’s Health Information Rights

You have the right to:

Obtain a paper copy of this notice.
Right to Request Restrictions – You have the right to request restrictions on certain uses and disclosures of protected health information. However, we are not required to agree to a restriction you request. If we do agree to your request, that agreement is binding. For example, you may restrict disclosures to health plans. We will comply with such a request to the extent that “(a) the disclosure is for the purpose of carrying out payment or health care operations and is not otherwise required by law”; and (b) the PHI pertains exclusively to a health care service for which payment has been made in full by the patient or patient’s representative and not by the health plan on the patient’s behalf.
Right to Receive Confidential Communications by Alternative Means and at Alternative Locations – You have the right to request and receive confidential communications of PHI by alternative means and at alternative locations. (For example, you may not want a family member to know that you are seeing us. On your request, we will send your bills to another address.)
Right to Inspect and Copy – You have the right to inspect or obtain a copy (or both) of PHI in our mental health and billing records used to make decisions about you for as long as the records are maintained. Upon your request, we will provide you with a paper copy within 30 days. We may charge you a reasonable fee for copying and mailing.
Receive an accounting of any disclosures of your PHI.
Request an amendment of your PHI for as long as it is maintained in the records.
File a complaint. If you believe that your privacy rights have been violated, you may file a complaint directly with the Center for Personal Wellness, LLC or with the Secretary of the U.S. Department of Health and Human Services. All complaints must be in writing.